Troubleshooting
If your device does not activate, make sure the batteries
have been fully charged. If the batteries have been fully charged and the device
still does not activate, return the device. If the device does not automatically
turn off after 60-90 seconds – return the device.
• DO NOT drop your device as this could cause internal
damage to the device.
• Avoid exposing your device to extreme temperatures, such as in your car.
• Do not leave your device where it can be reached by small children or pets.
• Do not get your device wet.
• If you experience any skin irritation or discomfort at the treatment site, stop
using the device and consult your healthcare provider. Symptom Cause Possible Solution
|
Symptom |
Cause |
Possible Solution |
|
No sound |
Dead Battery
Internal Problem |
Charge/Replace Battery
Return Device for Repair |
|
Weak sound |
Weak Battery
Internal Problem |
Charge/Replace Battery
Return Device for Repair |
|
Intermittent Sound |
Wrong placement of transducer
Internal Problem |
Reposition
Return Device for Repair |
|
Short Battery Life |
Battery not fully Charged
Bad Battery |
Charge Battery Longer
Replace Battery |
Note: There are NO serviceable components!
|